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FAQ

Learn more about Sony Music, find specific information for artists and creators, discover how to join our team, and more. 

General Company Information

What does Sony Music do?

At Sony Music Entertainment, we honor the creative journey.

Our creators shape movements, culture, communities, even history. And we’ve played a pioneering role in music history, from establishing the first-ever music label to inventing the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Visit our Labels, Global Podcast Division and Premium Content Division pages to learn more.

Where is Sony Music located?

Sony Music has offices in over 60 countries around the world. Its global HQ is based in New York City.

Which record labels live under the Sony Music umbrella?

Check out the Labels page for a list of the various labels in the Sony Music family.

Where can I find more information about Sony Music?

In addition to our Inside Sony Music articles and official press releases, we have a network of social media accounts that regularly post news and announcements:

For Artists & Creators

Who do I contact if I am an artist or other rights holder with a question about royalty claims, processing, or administration—including issues such as updating my mailing address and contact information?

For answers to questions about artist or producer royalties, including how to read your royalty statement, request accounting, and update your mailing and payee information please visit the Artist Portal.

For answers to similar questions concerning mechanical royalty payments, please click here.

How do I submit a demo to Sony Music?

Sony Music and its employees do not accept, or consider, unsolicited sound recordings, musical compositions or any other creative materials.

For one of Sony Music’s labels or creative centers to review a demo, it must come recommended through an established music industry professional, such as a manager, lawyer, agent, producer, artist, programmer, or tastemaker. We suggest you consult with one or more of these professionals for more information.

Please note that if, despite our policy, you submit unsolicited material to us, then Sony Music has no obligation, and shall not be liable to you, or to any person claiming through you, based on such submission.

I’m receiving an email from someone claiming to be a Sony Music representative and asking for a payment. Is this a legitimate offer?

Sony Music and our labels never offer contracts and/or accept demo submissions in exchange for a fee or payment. If you have been contacted by someone through email, social media or text messaging who claim to represent us and are offering you a deal in exchange for a payment, it is a scam.

Scammers may be using look-a-like domains and email addresses as well as impersonating our employees using the names and photos to defraud artists. If you have been contacted by someone who claims to be an employee of Sony Music requesting a fee or payment, please report it to us here.

Joining The Team

How can I learn more about employment opportunities and internships at Sony Music?

To explore career opportunities at Sony Music and apply to open positions, please visit our Careers page.

Sony Music also offers a number of paid internships opportunities for college students and recent grads during the fall, spring and summer semesters. We enable students to interface with industry experts and sharpen their professional toolkits in an environment that celebrates creativity, diversity, and experiential learning. To explore internship opportunities and apply, visit our Internships page.

How can I get a better inside look at the company culture?

Follow Sony Music Entertainment on LinkedIn and @LifeatSonyMusic on Instagram, Twitter and YouTube to learn more about what it’s like to work at one of the most iconic music companies in the world.

Follow @SonyMusicNews on Instagram, Facebook and Twitter to stay updated on company news and announcements.

Getting In Touch

What is the phone number for Sony Music?

For a list of contact numbers for Sony Music offices around the world, please visit the Contacts page.

I am a member of the press looking for a media contact. Who do I ask if I have a question about a Sony Music artist, including requests for interviews, review materials, photos, videos, credentials and other assets?

Media questions about Sony Music artists should be directed to the publicity department of the label to which the artist is signed.

Who do I contact if I’m interested in licensing a song or video from a Sony Music artist for use in my film, television, commercial, web series, radio show, podcast, multi-media project, etc.?

If you would like to license master recording rights from a Sony Music artist, please click here.

I have discovered a cyber security issue in a Sony Music website or system, how do I report it to you?

We recognize the valuable role that the research community plays in enhancing our security posture and welcome the opportunity to partner with you. If you believe you’ve found a qualifying security vulnerability in a Sony Music website, application, or system, please submit it to us via Sony’s Bug Bounty program at HackerOne.com/Sony. All reports must be submitted via the program and not directly to us over our contact form or email.

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